Support Center

Subscriber ID instead of Social Security Number

Last Updated: Oct 08, 2014 11:46AM EDT
The location of the Subscriber ID on the Cloud is on the guarantor tab. When a number is placed in this field, it will over-ride the guarantor's SS# on the claim forms.
If the patient is the guarantor (Self) then the Sub ID number also needs to be placed on the patient info page in the Pat ID/Medi ID field to avoid validation errors for SELF on the eclaims.

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