Support Center

Subscriber ID instead of Social Security Number

Last Updated: Oct 08, 2014 11:45AM EDT
The location of the Subscriber ID in the Cloud is on the guarantor tab. When a number is placed in this field, it will over-ride the guarantor's SS# on the claim forms.
If the subscriber is SELF, this number must also be placed in the Pat/Medi ID field on the patient information tab when submitting electronic claims to avoid validation errors at the clearing house.
 

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