Support Center

Dentisoft Desktop

  • Moving patient to new account

    Have patient up and on patient tab click the "move"-it will ask if you want to move patient, say yes. It will...

    Jun 28, 2013 07:48PM EDT
  • Dual insurance accounts

    Guarantor tab>change account type to dual insurance>save. Primary insurance is associated with the prim...

    Jun 28, 2013 07:48PM EDT
  • Billing Statements Updated Accidentally

    Reports>Billing Statements> set the Interval days to "0", but the visits from the last month will not be...

    Jun 28, 2013 07:48PM EDT
  • Insufficient Memeory to Print Ins, Claims

    Search for *.tmp files (c*).and delete.If your Temp file contains too many files you can rename the Temp file ...

    Jun 28, 2013 07:48PM EDT
  • Pack and Rebuild

    All Other user must be completely logged out of Dentisoft Desktop. Go to the Utilities menu > Pack, Rebui...

    Jun 28, 2013 07:48PM EDT
  • Set up eclaims on DSD

    **Set up account with DentalXchange.com (HELP>Dentalxchange.com>go) The User Name and Password that yo...

    Jun 28, 2013 07:48PM EDT
  • Networking Dentisoft Desktop in Windows 7 and 8

    see attached document

    Jun 28, 2013 07:48PM EDT
  • How to change fees on a fee schudule

    Go to fees/carriers/providers>view fees by fee schedule>highlight FS that you need to change the fees on...

    Jun 28, 2013 07:48PM EDT
  • Update last statement date

    When statements have printed out, and are acceptable, user may say "Yes" to Update selected range of accounts?...

    Jun 28, 2013 07:48PM EDT
  • Reset insurance benefits for new year

    Reports>billing statements> click the EOY button. This will reset the benefits for ALL patients. Shoul...

    Jun 28, 2013 07:48PM EDT

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