Support Center

Dentisoft Desktop

  • Restoring backup

    Have your backup in a local drive or device or you can restore from Dentisafe (compressed file sent to our ser...

    Jun 28, 2013 07:48PM EDT
  • Cancelled Appointments Report

    Cancelled Appt Report is in the Report Manager under Reports->Daily Appointments->Cancelled>leave def...

    Jun 28, 2013 07:48PM EDT
  • Appointment Menu Overlap

    This is the font size setting in windows, you can also tell by the blank lines going across Dentisoft Desktop....

    Jun 28, 2013 07:48PM EDT
  • Creating custom letters

    Reports>custom letter> write text. Each box will hold approx. 2 lines of text. Select type of account(s)...

    Jun 28, 2013 07:48PM EDT
  • Removing Supernumerary teeth

    The Naming conventions for Supernumeraries is part of the 2003 HIPAA statute and can not be removed.

    Jun 28, 2013 07:48PM EDT
  • Batch Claims ADD REMOVE buttons

    The security applet download may not have been approved when first accessing this page. You must have Java ena...

    Jun 28, 2013 07:48PM EDT
  • Access Denied Error on restore

    This error can be cause if you include images in your backup and you have your Windows Explorer view set to vi...

    Jun 28, 2013 07:48PM EDT
  • CDT codes 2013

    31 PRE-DIAGNOSTIC SERVICES D0190 31 screening of a patient A screening, including state or federally mandated ...

    Jun 28, 2013 07:48PM EDT
  • Adding a Fee Schedule

    Creating and managing fee schedules Fees/Carriers > Procedures/Fees> View by “Fees”. To create a n...

    Feb 04, 2014 11:38AM EST
  • Reconcile Account - Dentisoft Desktop

    If the running balance on the account ledger differs from the total at the bottom of the ledger you can reconc...

    Jan 22, 2014 12:45PM EST

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