Support Center

Dentisoft Desktop

  • Writing Prescriptions

    Do the following: 1) Open a patient record 2) Click on the "History" tab 3) Go to the "Prescription" sectio...

    Jun 28, 2013 07:48PM EDT
  • Production by Codes by Provider Report - Dentisoft Cloud Pro

    Reports>Production/Collection>by codes> by Provider> select date range>print report. The report...

    Jun 28, 2013 07:48PM EDT
  • Adding a procedure.

    Fees/carriers>view by procedures>click the link-Add procedure>fill out information, catagories and sa...

    Jun 28, 2013 07:48PM EDT
  • Unable to delete completed visit

    Log in as a level 9 user. Double click the top visit date and uncheck "paid by insurance" and save. This will...

    Jun 28, 2013 07:48PM EDT
  • Change Medicaid carrier address

    The insurance carrier and address for indicated medicaid patients must be under the Carrier ID of MEDI which i...

    Jun 28, 2013 07:48PM EDT
  • Print fee schedule fees on claim form

    If patient is on a specific fee schedule and these fees need to print on the claim vs. the UCR, go to patient&...

    Jun 28, 2013 07:48PM EDT
  • New ADA code/ Explosion codes

    Go to>Fees/Carriers/Providers>Explosion codes>click on the bottom right box and click on the small bo...

    Jun 28, 2013 07:48PM EDT
  • Adding a picture to the patient page.

    The pictures on the pateint tabs do not work like the images do. The pictures are scanned into the box via a ...

    Jun 28, 2013 07:48PM EDT
  • A/R tracking report for DSD

    The dates on the report are actually the dates/times logged whenever a daily activity sheet is run. The active...

    Jun 28, 2013 07:48PM EDT
  • NSF adjustment/deletion

    You cannot delete a payment when office has Patient overpay selected on the OM. Post a credit adjustment to t...

    Jun 28, 2013 07:48PM EDT

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