Support Center

Dentisoft Office Cloud Pro

  • End Of Month (EOM)

    Reports> billing statements> EOM. Can be run at the end of the month or at the time the billing statemen...

    May 09, 2013 03:50PM EDT
  • Subscriber ID instead of Social Security Number

    The location of the Subscriber ID in the Cloud is on the guarantor tab. When a number is placed in this field,...

    Oct 08, 2014 11:45AM EDT
  • Email recall reminders

    Reports>Recall Report/Labels>Select date to start recall> A to Z>account types>Select how far t...

    May 10, 2013 05:47PM EDT
  • Change primary dentition to permanent

    Patient>clinical chart tab>click on the tooth once, and click on the blue icon above the tooth chart tha...

    Mar 17, 2014 11:57AM EDT
  • Add a procedure code

    Go to Fees/Carriers> Procedures/Fees>click Add New Procedure>type in code, fee, description, catagori...

    May 10, 2013 05:44PM EDT
  • Add a Dentist/Hygienist

    Go to the Fees/Carriers>Provider tab>Click on "Add" > enter unique initials and add provider informat...

    May 10, 2013 05:46PM EDT
  • Running statements before the 28 day interval

    Reports>billing statements. Check last statement date and if it has not been 28 days as set in the default ...

    May 09, 2013 03:50PM EDT
  • How to run an overdue recall list

    Reports manager> Recall labels/lists> recall date set to starting recall month> all accounts>Look ...

    May 09, 2013 03:50PM EDT
  • Insurance payment remainder to patient balance

    On the Payments tab adjust the patients balance to equal the family balance, and the insurance portion will th...

    May 09, 2013 03:50PM EDT
  • Rebilling an insurance claim

    If the claim for this visit has been paid, the claim and the visit become closed. Go to visit tab>double c...

    May 10, 2013 06:37PM EDT

Contact Us

  • Post a Public Question
  • Email Us

    Useful Links


    Move from Desktop to the Cloud!

    New User Training Guide


    Credit Card Processing

    Signature Pads

    Internet Speed Test

seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found