Support Center

Dentisoft Office Cloud Pro

  • NEA Attachments to E-claims

    Please follow this link for all the information and registration for NEA fast Attach http://www.dentalxchange...

    May 20, 2013 11:03AM EDT
  • Resubmitting claims

    Go to patient>visits/posting>double click on the top visit date to edit>uncheck "Paid by Insurance" a...

    May 09, 2013 03:50PM EDT
  • How to send accounts to RMS collections

    Reports manager>Lists>Guarantor-Responsible Party>Send to collection agency (RMS)>select parameter...

    Dec 01, 2015 07:12PM EST
  • Cannot add more procedures to visit-insurance patient

    The insurance form has a limited number of lines for procedures. If this number is exceeded and more procdure...

    May 09, 2013 03:50PM EDT
  • Writing Prescriptions

    Do the following: 1) Open a patient record 2) Click on the "History" tab 3) Go to the "Prescription" sectio...

    May 09, 2013 03:50PM EDT
  • Adding a procedure.

    Go to>Fees/carriers>view by procedures>click the link-Add procedure>fill out information, catagori...

    May 13, 2013 12:01PM EDT
  • Unable to delete completed visit

    Log in as a level 9 user. Double click the top visit date and uncheck "paid by insurance" and save. This will ...

    May 13, 2013 06:54PM EDT
  • Change Medicaid carrier address

    The insurance carrier and address for indicated medicaid patients must be under the Carrier ID of MEDI which i...

    May 13, 2013 12:10PM EDT
  • Print fee schedule fees on claim form

    If patient is on a specific fee schedule and these fees need to print on the claim vs. the UCR, go to patient&...

    May 13, 2013 12:11PM EDT
  • New ADA code/ Explosion codes refresh list

    Go to>Fees/Carriers/Providers>Explosion codes>click on the bottom right box and click on the small bo...

    May 13, 2013 12:13PM EDT

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