Support Center

Dentisoft Office Cloud Pro

  • Auto Scheduler

    From the appointment schedule, click on Auto Schdule>Select date range, length of appointment, room(s) want...

    May 13, 2013 07:07PM EDT
  • Disount for procedures/production

    From the patient Visit tab click New Visit>Double click the top visit and check Discount, put in the % you ...

    May 13, 2013 07:08PM EDT
  • EHR information

    So far the rules do not appear to apply to dental systems. See link for information: http://www.ada.org/5348....

    May 13, 2013 07:08PM EDT
  • Billing Format Choices

    Reports>billing statement>Select form for Statement> (default is Standard) click dropdown> select ...

    May 13, 2013 07:12PM EDT
  • Import fee schedules for Dentisoft Office Cloud

    The schedule needs to be in XLS format in order to import the fees into Dentisoft Office Cloud. There is an ex...

    May 13, 2013 07:13PM EDT
  • Deductibles

    The insurance deductibles are taken off the first procedure code entered in the visit details according to the...

    May 13, 2013 07:16PM EDT
  • Crystal reports not coming up on screen

    Check to see if there is an active pop-up blocker installed on the computer. If so, then deactivate and try ag...

    May 13, 2013 07:17PM EDT
  • DSOL Access Hours

    User must log in as a level 9 user>go to "User Manager" icon at top of screen>select user>change hour...

    May 13, 2013 07:18PM EDT
  • Insurance form not printing/relationship to guarantor

    Make sure the relationship to guarantor is set correctly on the patient information tab, and also the "Primary...

    May 13, 2013 07:18PM EDT
  • Routing Slips for Individual Patient

    Open patient account>Click on Patients/Visits Tab>Select Routing Slip from list of available reports>...

    May 13, 2013 07:19PM EDT

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    Useful Links

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    Move from Desktop to the Cloud!

    New User Training Guide

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